Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We collect personal information that you provide to us, such as:

Name, phone number, and email address
Vehicle information (make, model, VIN)
Service history and appointment details

We may also collect non-personal data such as website analytics or cookies to improve our site.

2. How We Use Your Information

We use your information to:

Schedule and complete vehicle services
Send service updates, invoices, and reminders
Respond to questions and support requests
Send occasional promotional messages (only if you’ve opted in)

3. Text Message Communication

If you contact Elite Automotive Solutions by phone or email to request a quote, schedule service, or place an order, we may send you a one-time text message asking you to confirm your consent to receive SMS communications from us. This confirmation message allows you to opt in to receive service updates, appointment reminders, and occasional promotions. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except:

When required by law, or
To trusted service providers who help us operate our business (such as payment processors or scheduling software), under strict confidentiality agreements.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security

We use secure systems and industry best practices to protect your information from unauthorized access or disclosure.

6. Your Rights

You can request a copy of your data or ask us to delete your information by emailing sales@easmobile.com.

7. Updates

We may revise this policy periodically. Updates will be posted here with a new effective date.